Stairlifts FAQ

  • How much does a stair lift cost? A straight forward straight stair lift will cost you from £995.

  • What may make it cost more? If you require a folding rail at the bottom, used if there is a door way at the bottom of your stairs that you do not wish to block, or if a power point is too far away are 2 reasons why an additional cost may be added, but these will all be discussed with you during your site visit.

  • Can I Buy a reconditioned StairLift? Yes but many providers charge more than we do for reconditioned and we provide you with a brand new StairLift. 

  • I have narrow stairs will your StairLift fit? Yes, as our StairLift has fold up arms seat and footplates and a slim rail we are sure that the StairLift will not hinder others.

  • Can your StairLift go round corners? No we only do straight stair lifts, and sometimes 2 straight stair lifts can be installed instead of one curved one and it can save you thousands of pounds, however if you do need a curved StairLift let us know and we will ensure you receive a competitive quote for one.

  • If I have a home site survey will I have to pay for it and am I obliged to buy the StairLift? No, and No. Our site survey is to ensure that we can provide you with a New StairLift at our low price of £995, and to make sure it is the right one for you. Our site survey is free , and so is our quotation. You have no obligation to purchase from us, in fact we advise you to get other quotes so that you know just how competitive our service is.

  • What happens if there is a power cut? You will still be able to use the StairLift as it runs on batteries which are recharged when the StairLift is not in use, therefore you can relax knowing you will be safe in an emergency. 

  • What warranty do I get with my StairLift? Every new StairLift comes with a 12 month comprehensive guarantee which can be extended.

  • How long does it take to install my StairLift? From receiving your order and payment we can have your StairLift installed normally within 14 days wihtin 3 days is possible , but. On the day of installation we will only be in your home for a couple of hours to fully install and test your StairLift.